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	<title>Techaura &#187; Customer service</title>
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		<title>When Customer Service Spawns a Hit Viral Video</title>
		<link>http://www.techaura.com/archives/2009/07/15/when-customer-service-spawns-a-hit-viral-video/</link>
		<comments>http://www.techaura.com/archives/2009/07/15/when-customer-service-spawns-a-hit-viral-video/#comments</comments>
		<pubDate>Wed, 15 Jul 2009 18:11:33 +0000</pubDate>
		<dc:creator>Jerry</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Customer Management]]></category>
		<category><![CDATA[Customer service]]></category>
		<category><![CDATA[United Airlines]]></category>
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		<description><![CDATA[Read the article linked below the video. The data is pretty impressive and scary if you were an executive at United Airlines. When Customer Service Spawns a Hit Viral Video.]]></description>
			<content:encoded><![CDATA[<p>Read the article linked below the video.  The data is pretty impressive and scary if you were an executive at United Airlines.</p>
<p><a href="http://www.youtube.com/watch?v=5YGc4zOqozo" id="aptureLink_YX7Efxa98e" style="margin-top: 0px; margin-right: auto; margin-bottom: 0px; margin-left: auto; text-align: center; display: block; padding-top: 0px; padding-right: 6px; padding-bottom: 0px; padding-left: 6px; "><img style="border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; " src="http://i.ytimg.com/vi/5YGc4zOqozo/0.jpg" width="340px" height="285px" title="United Breaks Guitars"/></a></p>
<p><a href="http://www.visiblemeasures.com/news-and-events/blog/bid/9991/When-Customer-Service-Spawns-a-Hit-Viral-Video">	When Customer Service Spawns a Hit Viral Video</a>.</p>
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